Company Name: JYESTA CORPORATE ENTITY(OPC) PVT LTD
Brand Name: Vedik
Website: https://joinvedik.com/
Support Email:onboarding@joinvedik.com
Registered Office: BHIVE Premium Workspace - No.112, AKR Tech Park, A & B Block, 7th Mile Hosur Rd, Krishna Reddy Industrial Area, Bengaluru, Karnataka 560068
These Terms & Conditions govern the registration, payment, access, participation, use of services, and relationship between JYESTA CORPORATE ENTITY(OPC) PVT LTD
, operating under the brand name VEDIK, and the parent/legal guardian/student using our program, website, app, LMS, WhatsApp communication, sessions, reports, or related services.
By enquiring, registering, making payment, accessing the platform, joining sessions, using our materials, or allowing the student to participate in the program, you agree to these Terms & Conditions, our Refund Policy, and our Privacy Policy.
If you do not agree to these Terms, you must not register, pay, access, or use the program.
1. Nature of the Program
VEDIK provides a structured student routine, focus, discipline, consistency, study-planning, accountability, and parent-reporting program.
The program may include, depending on the selected plan:
Student onboarding
Routine planning
Focus-block system
Daily or weekly activities
LMS/app access
Study consistency tracking
Weekly check-ins or review sessions
Parent progress reports
Mentor/program remarks
Student accountability support
Reminders, trackers, and program communication
The program is designed to help students build better structure, routine, focus habits, and consistency.
2. What We Are Not
The customer clearly understands and agrees that VEDIK is:
Not a school
Not a tuition centre
Not a coaching institute
Not a substitute for school, coaching, or subject teaching
Not a medical, counselling, psychiatric, or therapy service
Not a psychological diagnosis platform
Not a guaranteed marks-improvement program
Not a rank-guarantee, admission-guarantee, or result-guarantee service
We do not teach school subjects unless specifically mentioned in a selected plan. We do not diagnose or treat mental health, learning disorders, medical conditions, behavioural disorders, anxiety, depression, ADHD, or any clinical condition.
If a student requires medical, psychological, psychiatric, therapeutic, or special education support, the parent/guardian must consult a qualified professional.
3. Parent/Guardian as Account Owner
Since many students may be below 18 years of age, registration must be completed by a parent or legal guardian.
The parent/guardian confirms that:
They are legally authorized to enroll the student
They are responsible for payment
They have read and accepted these Terms
They consent to the student’s participation
They consent to necessary data processing for program delivery
They remain the primary account owner and decision-maker
The Digital Personal Data Protection Act, 2023 requires verifiable consent from a parent or lawful guardian before processing children’s personal data and restricts certain harmful processing, behavioural monitoring, and targeted advertising directed at children.
4. Student Participation
The student is expected to participate honestly, respectfully, and consistently.
The parent/guardian understands that results from the program depend on:
Student effort
Student attendance
Student honesty in completing tasks
Parent support at home
School/coaching workload
Health and personal circumstances
Exam difficulty
Consistency over time
We can provide structure and accountability. We cannot force discipline if the student and parent do not participate.
5. No Guarantee of Marks, Rank, Admission, or Result
We do not guarantee:
Specific marks
Percentage improvement
Rank improvement
Board exam results
JEE/NEET/competitive exam results
Admission into any school, college, or institution
Behavioural transformation
Complete removal of distraction
Guaranteed focus improvement
Guaranteed academic success
Any examples, testimonials, case studies, reports, or marketing statements are illustrative and do not guarantee the same outcome for every student.
The program focuses on process outcomes such as routine adherence, focus-block completion, consistency, planning, and accountability.
6. Program Details and Plan Inclusions
The exact inclusions depend on the plan purchased.
Before payment, the parent/guardian is responsible for understanding:
Program duration
Price
Features included
Features excluded
Session frequency
Support channels
LMS/app access
Report frequency
Refund policy
Terms and conditions
Any verbal explanation by a sales or support representative must be read together with the official written plan details.
If something is not mentioned in writing as part of the purchased plan, it should not be assumed to be included.
7. Registration and Access
Registration is confirmed only after:
Required details are submitted
Parent/guardian consent is received
Payment is successfully received
Internal onboarding process is initiated
We may refuse, pause, or cancel registration if:
Incorrect details are provided
Parent/guardian consent is missing
Payment is incomplete, disputed, reversed, or suspicious
The student is not suitable for the program
The customer violates company policies
The program capacity is full
The company is unable to provide service for operational reasons
8. Fees and Payment
All fees must be paid as per the selected plan.
Payment may be collected through payment gateways, UPI, bank transfer, cards, or other approved payment methods.
The customer is responsible for ensuring that:
Payment is made to the official company account/payment link
Transaction details are correct
The right plan is selected
Payment screenshots or transaction IDs are preserved
Incorrect or duplicate payments are reported immediately
We are not responsible for payments made to unauthorized persons, fake links, wrong accounts, or unofficial channels.
9. Taxes and Charges
Program fees may include or exclude applicable taxes depending on the invoice and payment structure.
Payment gateway charges, bank charges, taxes, administrative costs, or other third-party charges may apply and may not always be refundable.
10. Refund and Cancellation Policy
Once registration is completed and payment is successfully received, the fee is non-refundable, except only in the limited cases mentioned below.
A refund may be considered only if:
The company is completely unable to provide the paid program; or
A verified duplicate/double payment has been made for the same student and same program.
No refund will be provided for:
Change of mind
Student non-attendance
Student lack of interest
Parent schedule issues
School/coaching conflict
Exam pressure
Personal reasons
Not using the app/LMS
Not completing activities
Dissatisfaction with marks or academic outcome
Expectation of tuition/subject teaching
Voluntary discontinuation
Misconduct or policy violation
Access suspension due to misuse
Failure to follow program instructions
If any service has already started, including onboarding, LMS access, session scheduling, routine planning, communication, reports, activity sharing, or support, the program will be considered initiated.
The Consumer Protection Act, 2019 recognizes concepts such as deficiency in service and unfair contracts, so the company must actually provide the promised service and maintain records of delivery.
11. Duplicate Payment or Failed Payment
If a duplicate payment is made, the customer must contact us with:
Parent name
Student name
Registered mobile number
Transaction ID
Payment screenshot
Date and time of payment
Bank/payment statement if requested
After verification, the duplicate amount may be refunded to the original payment method or verified bank account.
For failed digital transactions, reversals may depend on the bank, UPI system, payment gateway, card network, or payment partner. RBI has issued a framework on turnaround time and customer compensation for failed transactions using authorized payment systems.
12. Program Pause, Extension, or Batch Change
The company may, at its sole discretion, allow a pause, extension, reactivation, or batch change.
This is not a customer right unless expressly promised in writing.
Pause or extension requests may be rejected if:
The batch has ended
The program duration is over
The student was inactive without notice
Operational capacity is unavailable
The request is unreasonable
The customer has violated policies
A pause, extension, batch change, or support adjustment does not create any refund right.
13. Communication Channels
Official communication may happen through:
Phone calls
SMS
LMS/app notifications
Website forms
Video meeting platforms
Support channels
The parent/guardian agrees to receive program-related communication, onboarding updates, session reminders, reports, renewal information, payment confirmations, and support messages.
The customer must ensure that the registered mobile number and email remain active and accessible.
14. WhatsApp and Group Communication
If WhatsApp groups or broadcast lists are used, the customer agrees to follow communication discipline.
The customer must not:
Spam groups
Abuse staff or other participants
Share unrelated promotions
Share offensive content
Share personal data of others
Forward confidential materials outside the group
Misuse mentor or support access
The company may remove any participant from WhatsApp groups or communication channels for misconduct.
15. Sessions and Attendance
If the plan includes live sessions, review sessions, or check-ins, the student is expected to attend on time.
The company may not provide refunds or compensatory sessions for missed sessions due to:
Student absence
Parent absence
Internet issues at customer’s end
Device issues at customer’s end
School/coaching conflict
Travel
Personal commitments
Forgetfulness
Lack of interest
Session rescheduling may be allowed only at the company’s discretion and subject to availability.
16. LMS/App Access
If the program includes LMS/app/platform access, the customer agrees that:
Access is provided only to the registered student/parent
Login details must not be shared
Content must not be copied or distributed
Platform access may be limited by plan duration
Access may be suspended after program completion, non-payment, misuse, or termination
Technical issues should be reported through official support channels
The company may update, modify, suspend, or discontinue features for maintenance, security, improvement, or operational reasons.
17. Student Reports and Scores
The program may generate reports, scores, remarks, or summaries related to:
Routine adherence
Focus-block completion
Activity completion
Session attendance
Consistency
Weekly progress
Program participation
These are internal accountability tools, not academic marks, clinical assessments, psychological diagnosis, or official school records.
Reports are intended to help parents understand patterns and support the student better.
18. No Creepy Surveillance
The customer understands that our accountability system is not surveillance.
We do not:
Spy on students
Monitor private chats
Track live location
Access camera/microphone without consent
Read personal phone activity
Track browsing history
Publicly rank students
Publicly shame students
Sell student data to advertisers
Our tracking is limited to program-related participation, routine completion, focus-block adherence, activity completion, attendance, and reporting.
19. Parent Responsibility
The parent/guardian is responsible for:
Providing accurate details
Ensuring the student attends sessions
Supporting routine implementation at home
Reviewing reports constructively
Not pressuring or humiliating the student based on reports
Maintaining respectful communication with staff
Ensuring payment is made through official channels
Reading all policies before payment
Informing us about major scheduling constraints before registration
The program works best when the parent supports the student instead of using reports as punishment.
20. Student Conduct
The student must:
Attend sessions respectfully
Complete activities honestly
Not misuse the platform
Not use abusive language
Not disrupt sessions
Not share access with others
Not copy or distribute materials
Not impersonate another student
Not submit false completion data
Misconduct may lead to warning, suspension, or termination without refund.
21. Parent Conduct
The parent/guardian must communicate respectfully with the company, mentors, support team, and other participants.
The company may suspend or terminate services without refund in cases of:
Abuse
Threats
Harassment
Defamation
Repeated unreasonable demands
Misuse of staff contact numbers
False allegations
Payment fraud
Chargeback abuse
Sharing confidential material publicly
22. Intellectual Property
All program materials are owned by or licensed to JYESTA CORPORATE ENTITY(OPC) PVT LTD.
This includes:
Content
Worksheets
Activities
Reports
Frameworks
Videos
Session recordings
Scripts
Designs
LMS/app content
Methods
Routine systems
Focus frameworks
Brand assets
Logos
Documents
The customer receives only a limited, non-transferable, revocable right to use the materials for the registered student’s personal program participation.
The customer must not:
Copy
Resell
Modify
Upload publicly
Share in groups
Distribute
Record sessions without permission
Create competing material from our content
Use our content for commercial purposes
Violation may lead to termination and legal action.
23. Recording of Sessions
The company may record sessions for:
Quality control
Training
Internal review
Student support
Dispute resolution
Program improvement
If recordings are shared, they are for internal or registered-user access only unless separate consent is obtained.
Customers must not record, download, distribute, edit, or publicly post sessions without written permission.
24. Testimonials, Photos, Videos, and Results
We will not publicly use a student’s photo, video, name, testimonial, report, or result without separate parent/guardian consent.
If the parent/guardian voluntarily provides a testimonial, review, image, or video for marketing, the company may use it according to the consent provided.
Private reports will not be publicly displayed.
25. Privacy and Data Protection
Use of personal data is governed by our Privacy Policy.
We collect only necessary data for:
Registration
Program delivery
Routine tracking
Parent reporting
Payment processing
Support
Compliance
Safety
Service improvement
We do not sell, rent, trade, or share parent/student data with advertisers or unrelated third parties.
For minors, parent/guardian consent is required. The DPDP Act, 2023 establishes obligations around lawful processing of digital personal data and children’s data.
26. Third-Party Tools and Platforms
The program may use third-party tools such as:
Payment gateways
LMS providers
Email/SMS tools
Video meeting tools
Hosting/cloud providers
CRM/support systems
Analytics tools
Accounting/invoicing tools
These tools are used only to operate the program, process payment, deliver communication, provide support, or maintain records.
The company is not responsible for independent failures, outages, downtime, policy changes, or security issues caused by third-party platforms beyond our reasonable control.
27. Technical Issues
The customer is responsible for having:
Stable internet
Working device
Updated browser/app
Access to registered phone/email
Required permissions for video/audio, if sessions are live
The company is not responsible for service interruptions caused by customer-side internet issues, device problems, power cuts, app restrictions, outdated software, or third-party platform outages.
28. Program Changes and Updates
The company may modify the program structure, content, activities, schedule, delivery method, reporting format, platform, or mentor assignment to improve service quality or manage operations.
Such changes do not automatically create a refund right, provided the core service remains substantially similar.
29. Renewal and Expiry
Program access is valid only for the duration of the purchased plan.
After expiry:
LMS/app access may be removed
Reports may no longer be generated
Support may stop
Sessions/check-ins may stop
Renewal may be required for continued access
Renewal pricing may differ from original pricing.
30. Promotional Offers and Discounts
Discounts, offers, scholarships, coupons, or special pricing are discretionary and time-limited.
Customers who paid earlier at a higher price are not entitled to refunds, credits, or adjustments if a later discount is introduced.
Offers cannot be combined unless expressly allowed.
31. Chargebacks and Payment Disputes
If a customer raises a false chargeback, payment dispute, or bank complaint after receiving access or service, the company may submit proof of:
Registration
Consent
Payment confirmation
Onboarding
LMS/app access
Session attendance
WhatsApp/email communication
Reports
Service delivery records
Policy acceptance
Access may be suspended until the dispute is resolved.
32. Prohibited Use
Customers must not use the program, website, app, LMS, or communication channels for:
Illegal activity
Harassment
Abuse
Spam
Fraud
Impersonation
Content theft
Commercial copying
Unauthorized sharing
Hacking or attempted hacking
Disrupting sessions
Misusing student/parent data
Damaging company reputation through false claims
33. Suspension or Termination
The company may suspend or terminate access without refund if:
These Terms are violated
Payment is disputed, reversed, or unpaid
False information is provided
The student or parent misuses access
Staff are abused or threatened
Content is copied or distributed
Program rules are repeatedly ignored
The company believes continued participation may harm operations, other users, or team members
34. Limitation of Liability
To the maximum extent permitted by law, the company shall not be liable for:
Academic failure
Lower marks than expected
Exam stress
School/coaching issues
Parent-student conflict
Student non-cooperation
Loss of motivation
Internet/device failures
Third-party platform failures
Indirect losses
Emotional distress arising from misuse of reports by parents
Opportunity loss
Consequential damages
The company’s maximum liability, if legally established, shall not exceed the amount paid by the customer for the specific program giving rise to the claim, subject to applicable law.
35. No Waiver
If the company does not immediately enforce any right under these Terms, it does not mean the company has waived that right.
The company may enforce its rights later.
36. Force Majeure
The company shall not be responsible for failure or delay caused by events beyond reasonable control, including:
Natural disasters
Internet outages
Platform outages
Government restrictions
Epidemics/pandemics
Power failures
Strikes
War
Civil unrest
Payment gateway issues
Cyberattacks
Technical failures outside company control
In such cases, the company may reschedule, modify delivery, or provide alternative arrangements where reasonably possible.
37. Governing Law and Jurisdiction
These Terms shall be governed by the laws of India.
Subject to applicable consumer protection laws, courts located in Bengaluru, Karnataka shall have jurisdiction over disputes arising from these Terms, the program, payment, or services.
Do not overplay this clause. Consumer disputes may still be handled under applicable consumer forums depending on law and facts.
38. Grievance and Support
For support, complaints, privacy requests, refund requests, or disputes, contact:
Company Name:JYESTA CORPORATE ENTITY(OPC) PVT LTD
Brand Name: Vedik
Email: onboarding@joinvedik.com
Phone/WhatsApp: +91 9364109870
Address:BHIVE Premium Workspace - No.112, AKR Tech Park, A & B Block, 7th Mile Hosur Rd, Krishna Reddy Industrial Area, Bengaluru, Karnataka 560068
Customers must first contact official support and provide reasonable time for resolution.
39. Updates to Terms
The company may update these Terms from time to time due to operational, legal, pricing, product, or compliance changes.
Updated Terms may be posted on the website/app or shared through official communication channels.
Continued use of the program after updates means acceptance of the revised Terms.
40. Acceptance of Terms
By registering, making payment, accessing the program, joining sessions, using the LMS/app, communicating with the company, or allowing the student to participate, the parent/guardian confirms that they have read, understood, and accepted:
These Terms & Conditions
Refund Policy
Privacy Policy
Program details
Pricing and plan inclusions
No-result-guarantee clause
Parent consent requirements